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Maid

Services  
Service Procedure  
Guarantee  
Personnel Training  
FAQs  
      Service Items

House Keeping: Professional house keeper provides comprehensive services according to your request, e.g. house cleaning, cloth washing & ironing, cooking, infant nursing, elder nursing for our customers.

Professional Cleaning: A team of professional cleaner works together with specific cleaning material to clean up your property thoroughly. Regular thorough cleaning keeps your property fresh, clean and safe. Each corner of the property will be taken care of instead of daily cleaning regular missing.
Elder Caretaker: To provide elder people a good company is one of the most important thing for them. And our elder caretaker is professional staff with license, not only life care are provided, thought communication is also very most important in their late life.

Infant nursing: The main role of a nanny is to provide a safe, caring, nurturing and stimulating environment in which children can develop. Each nanny position may have slightly different responsibilities depending on the family requirements, the age(s) of the child/children, and other factors, but typically include such responsibilities as helping children get dressed, administering meals, helping children with schoolwork, organizing and engaging in activities with children, etc. Other requirements may or may not include light housekeeping, transporting children to and from school/activities, preparing meals for children and/or family, grocery shopping, running errands, child and/or parents laundry, etc.

Pet Care: Professional pet care services, with full patience and care. Our service helper takes care of your pet during your work or vocation.


Service Procedure:

  • Find relevant service you need from CC Shanghai
  • Send mail to us for your request or call us directly for your request
  • CC service staff will send you proposal about the most suitable service we recommend
  • Arrange interview with you to see whether this is the right service you want
  • Fix time for first trial or interview, if it goes well, sign commission agreement with CC Shanghai
  • Service staff will communicate with all our customers on a season basis, get feedback about our service
  • Adjust and improve our service provided to you with your good suggestion

Guarantee:

  • Full refund within one week probation
  • Change employee free during contract term
  • All the employee we provide are well educated and experienced to ensure you get the valuable service


Personnel Training:

  • Before starting to work, professional craftsmanship training are prepared for those not yet reached the required standards in skill of housekeeping by professional training agents from outside or trainer from inside of the organization;
  • Before starting service, all housekeeping staff are to be trained in service awareness/conduct standards as well as interior management programs;
  • To carry out re-training to housekeeping personnel according to the feedback from customers in skills of service for purpose to continuously improve the capability of housekeeping staff;
  • All personnel have to pass the examinations of skills by outside and inside departments upon the completion of training and issue certificates of different levels to those passed

Frequently Asked Questions
Q. How do I arrange for service and how much do you charge?
A. Just contact us and tell consultant your requirements by email or phone. We will check our available suitabe candidates and give your their general background. You can choose to interview or try them. We only charge one time service commission. It's 40% of the employee's first month salary.

Q. What if I only want a one time cleaning?
A. We are happy to do one time cleanings. Just contact our office to make arrangements. We have professional cleaning team as well as individual cleaning staff.

Q. Can I trust the staff you send out to my home?
A. Yes. All the new staff need introduction person to join our company and the introduction person needs to guarantee the new staff's behaviour. All the staff need to register at the local police station to make sure they don't have crime history.

Q. What happens if maid gets injured in my home?
A. We help to handle the house keeping accident insurance. It will cover all the servious accident injury.